Last Updated: 24th January 2025
Welcome to The Innovation Times! We are dedicated to providing premium educational resources that help enhance your teaching and learning experience. Please take a moment to review our refund and returns policy to understand your rights and obligations regarding the products you purchase from us.
1. Digital Products
All products available on The Innovation Times, including lesson notes, lesson plans, exam past questions, project materials, and e-books, are digital products delivered electronically via download links.
2. Refund Policy
Due to the nature of digital products, we do not offer refunds once a purchase is completed. Once you have gained access to the product, it cannot be returned. However, we do offer exceptions in the following cases:
- Defective Products: If the product you received is corrupted, incomplete, or otherwise defective, please contact us within 7 days of your purchase. We will work with you to provide a functional version of the product or offer a full refund if the issue cannot be resolved.
- Duplicate Orders: If you accidentally purchased the same product twice, please contact us immediately. We will issue a refund for the duplicate purchase after verifying the claim.
3. Exchange Policy
We do not offer exchanges for digital products. However, if you encounter any issues with your purchase, please reach out to our customer support team at [Insert Contact Information]. We are committed to helping you resolve any concerns.
4. Contact Us
If you have any questions or concerns about your purchase or our refund and returns policy, please contact us at:
Email: info@theinnovationtimes.com
Phone: +2348157811727
Customer Support:
Our team is here to assist you, and we aim to respond to all inquiries within 24-48 hours.
5. Policy Changes
The Innovation Times reserves the right to modify or update this refund and returns policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our practices.
By purchasing from The Innovation Times, you agree to this refund and returns policy. Thank you for choosing The Innovation Times as your trusted source for educational resources!
